Questionnaire for IT Training

I
Questionnaire for IT Training
Introduction:

Merlin Pakistan is conducting an IT Survey among all Merlin computer users within Pakistan in order to design the IT Training Course.

Questionnaire Instructions:
Rate your skills using the following chart…
4
3
2
1
Expert
Skilled
Basic skills
No experience
… or to the left of the letters type “YES” or “NO” that best describes your ability.
Note:
· Please be honest in responding to this questionnaire. We will use it to evaluate your skills and design a training course to suit your needs.
· Last date to submit this form to the IT department is 12th of September 2006 please send it to:
techsupport@merlin-pakisan.org
Thank you for your time!
First Name: Last Name: Date:
Department / Job Title:
General to Advance Skills
Question
Basic Computing
How would you rate your basic computer skills?
(Select one from below)
Expert
Skilled
Basic skills
No experience




Type “YES” or “NO” in the left column of the questions below.

1
I am able to turn a computer on and off and to Log on and off.

2
I can use mouse/keyboard effectively.

3
I know how to create, copy, move, rename, and delete files and folders.

4
I can Navigate in different folders, and use a flash disk and CD drive.

5
I can multitask by opening and using multiple applications and can easily maneuver between multiple applications using the Quick Launch toolbar.

6
I can open a file from a flash disk or a local or network hard drive; save a file to a flash disk or to a specific location on a local or network hard drive.

7
I know how to format a flash disk.

8
I can use a digital camera and computer and can transfer files from that medium to the computer.

9
I can use a scanner to scan pictures and documents.

10
I can use advanced features of the Find or Search command to find files on my computer.
Microsoft Outlook
How would you rate your Microsoft Outlook skills?
(Select one from below)
Expert
Skilled
Basic skills
No experience



Type “YES” or “NO” in the left column of questions below.

11
I know how to setup/create a email account.

12
I know how to Secure my account.

13
I know how to create and send messages

14
I know how to format e-mails

15
I know how to how to create contacts/distribution lists

16
I know how to create a New Folder/Group in address book

17
I know how to delete a Folder/Group from address book

18
I know how to block sender

19
I know how to create/use signature file

20
I know how to add attachment

21
I know how to send e-mail messages in text or html format.

22
I know how to send/receive attachments.

23
I know how to use “Option” menu.
Internet
How would you rate your Internet skills?
(Select one from below)
Expert
Skilled
Basic skills
No experience




Type “YES” or “NO” in the left column of questions below.

24
I know how to log on internet using various connection types (LAN, WiFi, Dialup etc. )

25
On the Internet I can create, organize, and use bookmarks/favorites.

26
I can search the Web using a variety of search engine tools.

27
I can download and save Internet files and web pages.

28
I can check e-mail using web-mail server.

29
I can delete temporary internet files.

30
I can configure network settings at my work place.
Microsoft Word
How would you rate your Microsoft Word skills?
Expert
Skilled
Basic skills
No experience




Type “YES” or “NO” in the left column of questions below.

31
I can Create a “New Word Document”.

32
I know how to insert “Table”.

33
I know how to insert “Clip Art”.

34
I can use “Auto Text” (e.g. Header & footer)

35
I know how to insert “Page Break”.

36
I can use spell-check, grammar check, and thesaurus tools

37
I know how to use “Page Settings”

38
I know how to apply “Track Changes”.

39
I know when to use “Save” & “Save as” option.
Microsoft Excel
How would you rate your Microsoft Excel skills?
Expert
Skilled
Basic skills
No experience




Type “YES” or “NO” in the left column of questions below.

40
I know how to use template documents

41
I know how to insert tables

42
I know how to insert graphics

43
I know how to create/apply formulas

44
I know how to cut/paste cell, column and row.

45
I know how to apply “Track Changes”.

46
I know how to hide/unhide column.

47
I know how to protect “Workbook”

48
I know how to insert Picture.

49
I know how to Import External data.

50
I know how to set permissions on “Workbook”

51
I know how to use “Help” option.
Back-up
Type “YES” or “NO” in the left column of questions below.

52
I am able to successfully backup important computer data using flash drives, external Hard drives and/or WinZip.

53
I know how to use “Backup or Restore Wizard” to perform routine back-up
Communication Equpiment

54
Have you used V-PTCL wireless telephone for internet connectivity?
Expert
Skilled
Basic skills
No experience





55
Have you used Thuraya (SAT Phone) for Voice and Data connectivity?
Expert
Skilled
Basic skills
No experience





56
Have you used INMARSAT (SAT phone) for Voice and Data connectivity?
Expert
Skilled
Basic skills
No experience





57
Have you used RBGAN for data connectivity?
Expert
Skilled
Basic skills
No experience




Please take a moment to reflect and answer the following questions.Short answers are fine.
1) What training would you personally like to have? List all that apply. (desktop publishing, word processing, databases, spreadsheets, World Wide Web, e-mail, creating and publishing web documents, presentation software, other)

2) What would you need to be able to better use & integrate technology into your daily work?

3) When would you be willing and able to take training sessions? List all that apply.




Note: Please return this questionnaire to the Merlin-Pakistan Technology Department ASAP, so we can schedule the training program for different groups as per skill level.
You can also send the hard copy to the Islamabad office at the address given below.
For further details/inquiries please feel free to contact:

Atif Khan IT Officer
Email: techsupport@merlin-pakistan.org
Cell: (92) 300 954 6222
Ph: (92) 51 227 0333
Postal Address: Attention: IT Department, Merlin – Pakistan
House 12-B, Street 61, Sector F-7/4, Islamabad.